§ 5.5-35. Duties of the alarm company.

At all times, an alarm company monitoring any alarm system located within the city limits shall:

(1)

Be a contractor as that term is defined in F.S. § 553.793(1)(a) and licensed under and comply with all rules and regulations promulgated under the authority of F.S. ch. 489;

(2)

Obtain and maintain any required state, county and/or city license and business tax receipts;

(3)

Provide the name, address and telephone number of the alarm company license holder or designee who can be called in an emergency at any time, twenty-four (24) hours a day, and will respond to an alarm call within two (2) hours of being notified of the need to do so;

(4)

Provide the city police department with the most current contact information including physical address of any alarm user subscribing to the alarm company's services;

(5)

Ninety (90) days after this chapter is enacted, only install, re-install and use alarm control panels that meet SIA Control Panel Standard CP-01;

(6)

Prior to activating any alarm system, provide the alarm user with system use instructions and explain in detail how the system is to be safely and properly operated;

(7)

Give the alarm user written materials outlining how alarm system service is to be obtained from the alarm company;

(8)

With the exception of a video or audio recorded crime in progress, a panic alarm signal or a robbery-in-progress alarm signal, verify an alarm signal before contacting law enforcement and requesting dispatch;

(9)

Upon request, provide law enforcement with available alarm signal location information; and

(10)

As soon as possible, contact the city police department to cancel law enforcement when it is determined that response to an alarm is unnecessary.

(Ord. No. O-08-27, § 1, 6-23-08; Ord. No. O-15-31 , § 1, 12-28-15)