§ 19-6. Delinquent payment; disconnection, reconnection.

When a customer's bill for water, including but not limited to reuse water, if applicable, and/or sewer (wastewater) and/or refuse service remains outstanding for a period of thirty (30) days from the date the bill is rendered by the city, the city shall send a cut-off notice to such customer with the next month's regular bill. The cut-off notice shall specify that the customer has seven (7) days from the date the second bill is rendered to pay that portion of the customer's bill that is delinquent and should the customer fail to do so within the seven-day period, the city shall order the water service to the customer discontinued. The city will restore the customer's water service including but not limited to reuse water service, if applicable, only after the delinquent bill, the applicable delinquent account fee, and the customer's deposit which has been adjusted to the current schedule has been paid by the customer and received by the city. Restoration of service will occur the next business day unless otherwise arranged through the same day turn on or afterhours dame day turn on service option as more specifically set forth in section 19-150(h) of this Code.

(Code 1959, § 24-6; Ord. No. O-16-38 , § 3, 1-23-17)